You can raise a ticket only using your REGISTERED EMAIL ID and MOBILE NUMBER.
All correspondence will be done to single contact person for every license.

After generating support ticket, Kindly contact us by REGISTERED MOBILE or EMAIL to explain your requirement or coordinate your training/support session.


Kindly generate Ticket, only if you are available and ready to receive support.

It has been observed that some users raise ticket and then disappear. The support team's time is lost in contacting the users and hearing replies like- "I am busy, I am out of office, I am reaching, I am in class, I am driving, I am not available" etc.
So we most humbly request you to kindly generate Ticket, only if you are available and ready to receive support in continuity.

This Support Ticket shall remain open only upto one working day.
If ticket is raised before 4:00 p.m. IST, you must contact us on the same day.
If ticket is raised after 4:00 p.m. IST, we shall wait till next day.

If you have not contacted and coordinated before end of working day, the ticket will be closed.

 
   
Client ID can be found at home page of Addmen software.
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