How do you effectively evaluate institutional performance or staff quality? Listening to feedback from students, faculty, and staff is critical. Traditionally, paper feedback forms were printed, distributed, collected, and processed manually — a costly, time-consuming, error-prone process. ECAS’s Feedback & Survey module replaces this with a web-based, scalable, and customizable feedback system built into your campus automation solution.
Predefined Templates & Question Types
The module provides built-in feedback form templates covering common evaluation areas. These templates include headers like subject, faculty, course usefulness, objectives, content, and lab practicals — but all fields and labels are fully customizable to match your institute’s need.
Customizable Questions & Answer Options
Administrators can design their own questions under each header. Answer options can be set via scales like Poor / Bad / Good / Very Good / Excellent, Yes / No / Can’t Say, or numerical 1–5 scales, depending on the survey.
Targeted Distribution
Feedback forms can be assigned to specific student groups (by batch, course, class) so that only relevant respondents can access them.
Student Dashboard Access
Students can view and complete feedback forms directly within their dashboard interface, making participation easy and integrated.
Processing & Analysis
After submission, responses are processed automatically. Administrators can review statistical and analytical data, visualize trends, and gain insights from response distributions.
Exporting Data
Feedback data and analytics can be exported in formats like PDF, XLS, RTF, CSV, TXT for further offline use or archiving.
Cost & Time Efficiency
No printing, manual distribution, or handling. Everything is digital, reducing staff effort and material costs significantly.
Reduced Errors & Better Data Integrity
Manual feedback forms risk misplacing, incorrect entries, or incomplete returns. The online system minimizes such risks.
Scalability Across Departments
For large institutions with multiple departments or courses, deploying surveys in every unit is feasible and manageable via software.
Better Decision-Making
Real-time access to data visualizations helps administrators act quickly on quality feedback—improving curriculum, teaching, or infrastructure.
Environmentally Friendly (Paperless)
Reduces paper waste, supports green campus initiatives, and reinforces the image of digital modernization.
T190101: Feedback (Department-wise, Class-wise) — View feedback broken down by academic departments and class groups.
T190102: Feedback (Department-wise, Faculty-wise) — Analyze feedback specifically per faculty member within departments.
Note: It’s suggested to merge report 190101 & 190102 into a combined, pivot-enabled report for enhanced flexibility.
These feedback reports enable drill-downs by class, department, faculty, or question, giving administrators a nuanced understanding of performance areas.
Fully Customizable Surveys (questions, scales, grouping)
Role-Based Access Control for feedback creation, assignment, and analysis
Integrated with Student Dashboards, enabling seamless feedback capture
Real-Time Analytics & Summary Views with drill-down capability
Exports in Multiple Formats: PDF, Excel, CSV, RTF, TXT
Scalable Across Departments & Institutes
Cost & Time Savings, compared to paper-based systems
Environmentally Friendly Implementation
Actionable Feedback: helps in refining courses, pedagogy, faculty training
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